Amy Wilson, Senior Vice President, Clinical Operations, Ascension, writes about the creation of the Ascension Nursing Center of Excellence in a new column for Becker’s Hospital Review.
“Ascension clinical leaders have been working together to understand the impact of practice environments on the engagement and morale of nurses and how health systems across the world can improve in this area,” she says. “This vision led to the implementation of the Ascension Nursing Center of Excellence, a new model for providing clinically excellent, safe, compassionate and personalized care in ways designed to satisfy the needs of the nursing workforce while responding to and proactively preparing for the changing trends and expectations in the healthcare landscape.”
Amy talks about the center’s key focus areas: building a professional practice environment; operating an innovation center; providing coaching and career sponsorship; investing in nursing and caregiver leadership development; managing the resilience and well-being of nurses; welcoming the knowledge application and clinical reasoning skills of nurses; developing and measuring new approaches through evidence-based practice and human centered design research; implementing a communication strategy that reaches and engages frontline nurses; and actively planning for the workforce of the future.
She says success will be measured in several ways, including decreases in turnover and vacancy rates, improvements in measures of person/family engagement and satisfaction, and improvement in metrics of quality, patient safety and harm.
“This work will advance the health of those we serve and help to transform healthcare across the United States,” she says.
Click here for her column at Becker’s Hospital Review.
