Ascension Saint Thomas Highlands Hospital has been named on Becker's list of the hospitals patients are most likely to recommend according to data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) provided by Centers for Medicare & Medicaid Services (CMS). The recommended star rating is determined by patients’ responses to the question, "Would you recommend this hospital to your friends and family?"
Ascension Saint Thomas Highlands received the highest rating of five stars, making it one of just three hospitals in the entire state to achieve this distinction.
The hospital has served Sparta and surrounding communities since 1929. Ascension Saint Thomas Highlands is a Joint Commission accredited facility and is a part of the Saint Thomas Stroke Network. The 60-bed facility provides a full range of medical services including 24-hour emergency care, behavioral health, and rehabilitation services.
“There is no greater trust a patient can place in us than by recommending our care to their loved ones,” said Bob Peglow, Chief Administrative Officer, Ascension Saint Thomas Highlands Hospital. “Our five-star rating is a reflection of our caregivers' dedication and the exceptional care they deliver every day.”
CMS issues 10 HCAHPS star ratings based on publicly reported measures. To qualify for a star rating, hospitals need to have at least 100 completed HCAHPS surveys over a four-quarter period. This data, collected from October 2022 to September 2023, is from CMS' Provider Data Catalog and was published on July 31. Learn more about the methodology here.
About Ascension Saint Thomas
Ascension Saint Thomas is a leading health care system with a 125-year history of providing care to the community, and is the only faith-based, non profit health system in Middle Tennessee. Today, the health system offers a highly comprehensive system of care, with more than 250 sites of care that cover a 45-county area in Tennessee consisting of 16 hospitals and a network of affiliated joint ventures, medical practices, clinics and specialty facilities. Across the state, Ascension Saint Thomas and its partner organizations employ more than 13,000 dedicated associates who care for millions of patients each year. Ascension Saint Thomas is part of Ascension, one of the nation’s largest faith-based healthcare organizations committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension includes approximately 134,000 associates, 35,000 affiliated providers and 140 hospitals, serving communities in 19 states and the District of Columbia. Visitwww.ascension.org.