At Ascension, we focus on the moments that shape how patients, families, and communities experience care.
In a new Fierce Healthcare op-ed, Carol Campbell, Ascension’s Senior Vice President and Chief Experience Officer, shares how healthcare organizations can create experiences that are deeply human. By focusing on transparency, productivity, control, and recognition, healthcare leaders can reduce friction and strengthen trust with patients.
Read the full article here: https://www.fiercehealthcare.com/providers/industry-voices-healthcare-experience-seamless-it-soulful
