A doctor placing her hand gently on a pregnant woman's abdomen.

Our Commitment to Care

Quality, safety, and compassion shape how we provide care.

Advancing quality and safety

"Healing without Harm" guides our approach to care delivery across Ascension. By combining evidence-based practices with compassionate, whole-person care, we work to support improved outcomes while preventing avoidable harm.

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Our approach

  • Safe: Preventing harm and respecting every patient’s dignity.
  • Patient-centered: Caring for the whole person — body, mind, and spirit.
  • Just: Working to reduce disparities in access, experience, and outcomes.
  • Efficient: Stewarding resources to provide the clinically appropriate care, in the right setting, at the right time.

A culture of safety

Patient safety is foundational to how we deliver care. Every associate has a role in identifying safety issues, speaking up about concerns, and taking action to prevent harm.

Across Ascension, our national safety network connects teams to share learnings, manage risks, and spread improvements. Programs like National Good Catch and Everyday Heroes of Safety recognize associates who speak up to strengthen safety, encouraging a culture where everyone works together to protect patients and each other.

Progress we can measure

We track meaningful measures of quality and safety to understand our progress and identify opportunities to improve.

~20%

Reduction in patient mortality compared with similar health systems

5

National infection targets where Ascension hospitals outperformed benchmarks

15K+

Safety reports analyzed each year to identify risks and strengthen care

Recognized for quality

More Ascension hospitals have earned top CMS Star ratings than peer organizations.

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Spiritual care

As a faith-based health system, we honor the dignity of every person by integrating board-certified Spiritual Care professionals and Chaplains into care teams. They provide emotional and spiritual support to patients and their families throughout their care. Learn more about Ascension’s healthcare ethics.