Kansas Cybersecurity Event Update
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Frequently asked questions
All Via Christi hospitals, physician offices, and care sites remain open and operational.
We thank you for your patience and understanding as we navigate this unprecedented situation. Rest assured, our commitment to the health and safety of our community remains our highest priority.
Can I go to my doctor’s appointment?
Ascension Via Christi Medical Group doctor’s offices and care sites are operating with normal business hours, and all scheduled appointments are proceeding as planned.
In the event that appointments need to be rescheduled, an Ascension associate will contact patients directly.
Can I get my prescription filled?
All Ascension Rx retail, home delivery, and specialty pharmacy sites in Kansas have resumed normal operations. Due to high volumes, there may be a slight delay in processing and shipping.
- Prescription Services: You can now fill your prescriptions through Ascension Rx.
- Prescription Transfers: Prescriptions filled at a non-Ascension Rx pharmacy can be transferred back to Ascension Rx.
For any questions, please contact Ascension Rx at 833-Meds-ARx (833-633-7279).
Is Via Christi Immediate Care on Murdock open?
At this time, the Via Christi Immediate Care on Murdock is fully operating.
Are Ascension’s emergency rooms open?
All Via Christi emergency rooms remain open. If you are experiencing a medical emergency, please dial 911, and local emergency services will transport you to the most appropriate hospital emergency room.
Can I still have my surgery?
Patients with upcoming scheduled elective surgeries should plan to arrive as planned unless otherwise notified. Should any rescheduling be necessary, a member of our care team will contact you directly.
Will I be able to get my diagnostic imaging, other tests, and treatments?
Imaging, testing, and treatment are being offered at this time. Most patients should experience improved efficiencies and wait times. Should any rescheduling be necessary, a member of our care team will contact you directly.
Can I request my medical records?
Medical records generated since May 8th can be requested to be sent via email or fax.
Can I book appointments through the patient portal?
Online scheduling for most care settings is available via Ascension.org. If you need other services, such as labs or imaging, please contact your care team directly to book an appointment.
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Frequently asked questions
Can I go to my doctor’s appointment?
All Via Christi doctor’s offices, care sites, and specialty areas (Pain Management, Physical Medicine and Rehab, Occupational Health and Orthopedics), as well as the Wamego Family Clinic are open and operating with normal business hours. All scheduled appointments are proceeding as planned.
In the event that appointments need to be rescheduled, an Ascension associate will contact patients directly.
Are Ascension’s emergency rooms open?
The emergency rooms at Via Christi Hospital in Manhattan and Wamego Health Center remain open. If you are experiencing a medical emergency, please dial 911, and local emergency services will transport you to the most appropriate hospital emergency room.
Can I still have my surgery?
Patients with upcoming scheduled elective surgeries should plan to arrive as planned unless otherwise notified. Should any rescheduling be necessary, a member of our care team will contact you directly.
Will I be able to get my diagnostic imaging, other tests, and treatments?
Imaging, testing, and treatment are being offered at this time. Most patients should experience improved efficiencies and wait times.
Should any rescheduling be necessary, a member of our care team will contact you directly.
Can I request my medical records?
Medical records generated since May 8th can be requested to be sent via email or fax.
Can I book appointments through the patient portal?
Online scheduling for most care settings is available via Ascension.org. If you need other services, such as labs or imaging, please contact your care team directly to book an appointment.
-
Frequently asked questions
All Via Christi hospitals, physician offices, and care sites remain open and operational. We thank you for your patience and understanding as we navigate this unprecedented situation. Rest assured, our commitment to the health and safety of our community remains our highest priority.
Can I go to my doctor’s appointment?
Ascension Via Christi Medical Group doctor’s offices and care sites are operating with normal business hours, and all scheduled appointments are proceeding as planned.
In the event that appointments need to be rescheduled, an Ascension associate will contact patients directly.
Can I get my prescription filled?
All Ascension Rx retail, home delivery, and specialty pharmacy sites in Kansas have resumed normal operations. Due to high volumes, there may be a slight delay in processing and shipping.
- Prescription Services: You can now fill your prescriptions through Ascension Rx.
- Prescription Transfers: Prescriptions filled at a non-Ascension Rx pharmacy can be transferred back to Ascension Rx.
For any questions, please contact Ascension Rx at 833-Meds-ARx (833-633-7279).
Are Ascension’s emergency rooms open?
All Via Christi emergency rooms remain open. If you are experiencing a medical emergency, please dial 911, and local emergency services will transport you to the most appropriate hospital emergency room.
Can I still have my surgery?
Patients with upcoming scheduled elective surgeries should plan to arrive as planned unless otherwise notified. Should any rescheduling be necessary, a member of our care team will contact you directly.
Will I be able to get my diagnostic imaging, other tests, and treatments?
Imaging, testing, and treatment are being offered at this time. Most patients should experience improved efficiencies and wait times. Should any rescheduling be necessary, a member of our care team will contact you directly.
Can I request my medical records?
Medical records generated since May 8th can be requested to be sent via email or fax.
Can I book appointments through the patient portal?
Online scheduling for most care settings is available via Ascension.org. If you need other services, such as labs or imaging, please contact your care team directly to book an appointment.